Tony Hsieh(谢家华) - CEO of Zappos.com
ceo@zappos.com
twitter.com/zappos
Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000. Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.
http://www.deliveringhappinessbook.com/
The visionary CEO of Zappos explains how an emphasis on corporate culture can lead to unprecedented success.
Pay new employees $2000 to quit. Make customer service the entire company, not just a department. Focus on company culture as the #1 priority. Apply research from the science of happiness to running a business. Help employees grow both personally and professionally. Seek to change the world. Oh, and make money too.
Sound crazy? It's all standard operating procedure at Zappos.com, the online retailer that's doing over $1 billion in gross merchandise sales every year.
In 1999, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO.
In 2009, Zappos was listed as one of Fortune magazine's top 25 companies to work for, and was acquired by Amazon later that year in a deal valued at over $1.2 billion on the day of closing.
In his first book, Tony shares the different business lessons he learned in life, from a lemonade stand and pizza business through LinkExchange, Zappos, and more. Ultimately, he shows how using happiness as a framework can produce profits, passion, and purpose both in business and in life.
via
http://www.amazon.com/Delivering-Happiness-Tony-Hsieh/dp/0446563048
前一阵子,圈儿里不少朋友都在看这本书,豆瓣上的评价也很高,加之出版社在各平台上的宣传攻势,于是不能免俗也买本看看。 豆瓣上有人说,书中所讲的运营模式、经验理念虽然靠谱,也确实是真知灼见,但知易行难,并不是每个企业都能借鉴、施行的。真是这样吗?这更刺激了我的好...
评分P26. 谢家华毕业得到一份甲骨文的工作,每天的工作是运行两个或三个测试,并且“我也意识到,没有人记录我什么时候来或者离开办公室。事实上,我想根本没有人知道我是谁” 关于职业的选择,是我们几乎每天在考虑的问题,而且随着身边同学开始走向各条不同的路,我也开始关注自...
评分《三双鞋》,亚马逊排行榜的畅销书,买了快半年,断断续续读了两遍,收获还是有一些的,无论是在作者披露的创业模式上还是在其人生感悟上。 美捷步(zappos)是垂直类B2C电子商务网站的代表性公司,2008年时销售额为10亿美元/年,并在2009年以12亿美元的价格成功出售给亚马逊...
评分看这本书的感觉和看这本书的介绍的感觉,完全不同。看这本书的感觉与看这本书的前言(是作者的父亲写的)的感觉完全不同。 看这本书的介绍,这是一个多么辉煌的人生,24岁,微软以2.65亿美元的价格收购他创办“链接交换”公司;25岁,作为顾问及投资人,成立了卖鞋的...
评分Somehow the best of its kind that I've read in recent years! Quite a captivating story!
评分论写作水平,真的跟畅销的记者写的书差的有点远。但是论故事和创业经历,值得一读。
评分重读,做了几个创业项目之后更加喜欢这本书。特别喜欢Zappos的文化,他们delivering happiness的愿景在所有细节里都做到了,这是一家伟大的公司。Tony更是一个有着让人艳羡的生活和广泛兴趣爱好的天才。
评分For an individual, character is the destiny; for an organization, culture is the destiny
评分前面讲故事看得挺好玩,只是感觉他写书的时候还太年轻,包括他早期没有清晰的目标,只是追着钱跑,但是大多数人都如此。由此而来的他个人思考和转变还是挺值得看。后半部分加入企业文化就看得我经常想跳过了,虽然有些员工的故事挺好玩,但是写作风格不一样,与整体有断裂感。
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