Never Split the Difference pdf epub mobi txt 電子書 下載2025
A 24 year veteran of the FBI, Chris Voss is one of the preeminent practitioners and professors of negotiating skills in the world. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. Voss has taught for many business schools, including the University of Southern California's Marshall School of Business, Georgetown University's McDonough School of Business, Harvard University, MIT's Sloan School of Management, and Northwestern University's Kellogg School of Management, among others.
- 談判
- 溝通
- 心理學
- 英文原版
- 社會學
- 心理
- 商業
- 職業
A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.
Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
具體描述
讀後感
被人说情商低？不会说话，你需要看看这个 奇葩说中的黄执中曾经说过，“人生的困扰，十之八九都出在人际关系；而人际关系的困扰，十之八九都是因为沟通出了问题。”说话这个东西，甚至比能力还要重要，蔡康永在《说话之道》里写到：“你说什么样的话，你就是什么样的人。说话，...
評分作者讲了许多实际的谈判故事，大部分跟绑架了人质的劫匪谈判的案例，比较有意思。 作者也引用了不少已有的研究成果与出版物。 总体来说作者的这套谈判术还算不上完善的体系，实际效用也是以个案为主，也会举失败的案例，失败的原因作者归因于没能按他的思路去做。 总体评价3...
評分被人说情商低？不会说话，你需要看看这个 奇葩说中的黄执中曾经说过，“人生的困扰，十之八九都出在人际关系；而人际关系的困扰，十之八九都是因为沟通出了问题。”说话这个东西，甚至比能力还要重要，蔡康永在《说话之道》里写到：“你说什么样的话，你就是什么样的人。说话，...
評分作者讲了许多实际的谈判故事，大部分跟绑架了人质的劫匪谈判的案例，比较有意思。 作者也引用了不少已有的研究成果与出版物。 总体来说作者的这套谈判术还算不上完善的体系，实际效用也是以个案为主，也会举失败的案例，失败的原因作者归因于没能按他的思路去做。 总体评价3...
評分可能每个有表达欲的人都会想有效掌控一场谈话吧，所以市面上才会有很多教人说话和沟通的书籍。这本《掌控谈话》让我醍醐灌顶，它触摸到了谈话真正的核心，就是情绪管理。 作者克里斯·沃斯虽然没有高学历背景和牛逼的从业经历，但是他凭借超高的理解和悟性成为FBI国际人质危机...
用戶評價
“Don’t be afraid of conflicts. Genuine, honest conflict between people over their goals actually helps energize the problem-solving process in a collaborative way.” A no deal is better than a bad deal. Mirror technique, start with their most basic needs, bend their reality, be aware of the black swan and ask calibrated questions
评分超級好！路上聽有聲書還常常停下來錄下自己的感悟，簡直想再買本紙質版。作者的實例都很有意思，引用很多behavioral和psychological的原理所以讓我覺得非常好理解。
评分技巧其實都懂 關鍵是經驗
评分需要買本實體書然後做筆記
评分和你們人類打交道真麻煩
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