圖書標籤: 談判 溝通 心理學 英文原版 社會學 心理 商業 職業
发表于2024-11-22
Never Split the Difference pdf epub mobi txt 電子書 下載 2024
A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.
Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
A 24 year veteran of the FBI, Chris Voss is one of the preeminent practitioners and professors of negotiating skills in the world. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. Voss has taught for many business schools, including the University of Southern California's Marshall School of Business, Georgetown University's McDonough School of Business, Harvard University, MIT's Sloan School of Management, and Northwestern University's Kellogg School of Management, among others.
超級好!路上聽有聲書還常常停下來錄下自己的感悟,簡直想再買本紙質版。作者的實例都很有意思,引用很多behavioral和psychological的原理所以讓我覺得非常好理解。
評分Late night FM DJ voice 解鎖? ????
評分書名很好地解釋瞭全書的中心:人與人之間的理解和互洽是有限度的。 為此,你要變著法兒360度換位思考,要正確認識談判本質,要能夠不著痕跡地柔軟反擊,要知道自己永遠有看不到的死角。己所欲施於人的道理是假的,談判不是為瞭輸贏是為瞭挖掘信息最大化利益…… “if you understand the difference, then you will realize that your compromise is of no sense to them” 非常推薦!
評分“Don’t be afraid of conflicts. Genuine, honest conflict between people over their goals actually helps energize the problem-solving process in a collaborative way.” A no deal is better than a bad deal. Mirror technique, start with their most basic needs, bend their reality, be aware of the black swan and ask calibrated questions
評分The only book on negation you’ll need to read 在談判前一天晚上抱著的佛腳 and it totally worked!
Successful negotiation is about building trust and getting information. Closely listening to and even repeating what your counterpart says can build trust. Mirroring The tone of your voice can do wonders for negotiation. Late night FM DJ tone Understand and...
評分一、用心对脑 对人类心理深刻理解,承认人类是疯狂、冲动、情绪化的非理性动物 二、重复对方的话 不要想当然,随时准备好面对意想不到的情况,时刻保持多种假设,始终保持探索者的心态,然后不停地用新得到的信息去验证假设,去伪存真。 重复对方的话,保持适当的停顿——意思...
評分作者讲了许多实际的谈判故事,大部分跟绑架了人质的劫匪谈判的案例,比较有意思。 作者也引用了不少已有的研究成果与出版物。 总体来说作者的这套谈判术还算不上完善的体系,实际效用也是以个案为主,也会举失败的案例,失败的原因作者归因于没能按他的思路去做。 总体评价3...
評分 評分提到谈判,大多数人会感到陌生,这个看起来有点正式,像是只会出现在商业会谈或者司法交涉场合下的词,似乎离我们的日常生活相当遥远,甚至有点八竿子打不到边的样子。在此之前我也一度这么认为,直到我看了这本书。书里作者明确地告诉我们:我们在生活中和工作中遇到的大部分...
Never Split the Difference pdf epub mobi txt 電子書 下載 2024