Never Split the Difference pdf epub mobi txt 电子书下载 2025

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A 24 year veteran of the FBI, Chris Voss is one of the preeminent practitioners and professors of negotiating skills in the world. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. Voss has taught for many business schools, including the University of Southern California's Marshall School of Business, Georgetown University's McDonough School of Business, Harvard University, MIT's Sloan School of Management, and Northwestern University's Kellogg School of Management, among others.

出版者:HarperBusiness

作者:Chris Voss

出品人:

页数:288

译者:

出版时间:2016-5-17

价格:USD 28.99

装帧:Hardcover

isbn号码:9780062407801

丛书系列:

图书标签:

谈判
沟通
心理学
英文原版
社会学
心理
商业
职业

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A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.

Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

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一、用心对脑对人类心理深刻理解，承认人类是疯狂、冲动、情绪化的非理性动物二、重复对方的话不要想当然，随时准备好面对意想不到的情况，时刻保持多种假设，始终保持探索者的心态，然后不停地用新得到的信息去验证假设，去伪存真。重复对方的话，保持适当的停顿——意思...

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You are the least important person in a negotiation. “你是谈判中最不重要的那个人。” 我很喜欢这句话。这句话有英语独特的美感。如果这句话是一道高中填空题，这句话会被纠正为：You are the LESS important person in a negotiation. 因为谈判里面只有两方，只可以使用...

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作者讲了许多实际的谈判故事，大部分跟绑架了人质的劫匪谈判的案例，比较有意思。作者也引用了不少已有的研究成果与出版物。总体来说作者的这套谈判术还算不上完善的体系，实际效用也是以个案为主，也会举失败的案例，失败的原因作者归因于没能按他的思路去做。总体评价3...

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