Never Split the Difference pdf epub mobi txt 电子书 下载 2025
A 24 year veteran of the FBI, Chris Voss is one of the preeminent practitioners and professors of negotiating skills in the world. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. Voss has taught for many business schools, including the University of Southern California's Marshall School of Business, Georgetown University's McDonough School of Business, Harvard University, MIT's Sloan School of Management, and Northwestern University's Kellogg School of Management, among others.
- 谈判
- 沟通
- 心理学
- 英文原版
- 社会学
- 心理
- 商业
- 职业
A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.
Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
具体描述
读后感
语言，是一门艺术。文字、说话，是语言的一种表现形式。 谈话，看似简单，却是一场博弈。大到刑事案件，小到我们的日常生活。谈话技巧，可能很多人觉得自己用不上。我又不是什么重要人物，也没有什么重大事件发生，不就是说个话嘛，和朋友不用在意，和领导我就少说。这看上去没...
评分 评分一、用心对脑 对人类心理深刻理解，承认人类是疯狂、冲动、情绪化的非理性动物 二、重复对方的话 不要想当然，随时准备好面对意想不到的情况，时刻保持多种假设，始终保持探索者的心态，然后不停地用新得到的信息去验证假设，去伪存真。 重复对方的话，保持适当的停顿——意思...
评分一、用心对脑 对人类心理深刻理解，承认人类是疯狂、冲动、情绪化的非理性动物 二、重复对方的话 不要想当然，随时准备好面对意想不到的情况，时刻保持多种假设，始终保持探索者的心态，然后不停地用新得到的信息去验证假设，去伪存真。 重复对方的话，保持适当的停顿——意思...
评分生活中危机重重，竞争林立，如何让自己时时保持着化险为夷的状态，是一件并不容易的事情。如果我们做到了这一点，至少可以洞察蛛丝马迹，掌握行动先机。《掌控谈话》以FBI谈判专家的视角，向我们提示了人际交往中的他人一点一滴、一言一行，都可以成为自己弯道赛出的砝码。 让...
用户评价
小到和男朋友决定今晚吃什么，大到和老板提议涨薪升职，都是negotiation的练习场所啊 (已猝
评分其实对这本书又爱又恨，爱的是里面有大量实战技巧、能迅速运用到生活的各个方面，恨的是身边有人对此书走火入魔、让我不胜其烦。「Active Listening/积极主动地倾听」和使用「Late Night FM DJ Voice/深夜广播音调」可以迅速卸下对方的盔甲；「Mirroring/重复对方说的最后几个字来获取更多信息」和「Labeling/给对方的情绪贴标签」可以使你与对方达成「Tactical Empathy/战术性的共情」，让对方从心底呐喊「That's right! / 没错！」；多问「Calibrated Questions/校准型问题」，让对方感觉ta有主动权。另外，应该大量配合着看作者的视频和podcast，否则单看书并不能领会很多谈判技巧到底是怎么使用的。
评分技巧其实都懂 关键是经验
评分It ain't that simple...
评分其实对这本书又爱又恨，爱的是里面有大量实战技巧、能迅速运用到生活的各个方面，恨的是身边有人对此书走火入魔、让我不胜其烦。「Active Listening/积极主动地倾听」和使用「Late Night FM DJ Voice/深夜广播音调」可以迅速卸下对方的盔甲；「Mirroring/重复对方说的最后几个字来获取更多信息」和「Labeling/给对方的情绪贴标签」可以使你与对方达成「Tactical Empathy/战术性的共情」，让对方从心底呐喊「That's right! / 没错！」；多问「Calibrated Questions/校准型问题」，让对方感觉ta有主动权。另外，应该大量配合着看作者的视频和podcast，否则单看书并不能领会很多谈判技巧到底是怎么使用的。
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