Difficult Conversations pdf epub mobi txt 電子書下載 2024

☆☆☆☆☆
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Douglas Stone

Penguin (Non-Classics)

2010-11-2

352

USD 16.00

Paperback

9780143118442

圖書標籤: 溝通談判高難度談話心理學 communication Negotiation 關係心理

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发表于2024-05-13

Difficult Conversations epub 下載 mobi 下載 pdf 下載 txt 電子書下載 2024

Difficult Conversations pdf epub mobi txt 電子書下載 2024

圖書描述

Whether you're dealing with an under performing employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult conversation every day. Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conversations walks you through a step-by-step proven approach to having your toughest conversations with less stress and more success.

You will learn:

-- how to start the conversation without defensiveness

-- why what is not said is as important as what is

-- ways of keeping and regaining your balance in the face of attacks and accusations

-- how to decipher the underlying structure of every difficult conversation

Filled with examples from everyday life, Difficult Conversations will help you on your job, at home, or out of the world. It is a book you will turn to again and again for advice, practical skills, and reassurance.

Difficult Conversations 下載 mobi epub pdf txt 電子書

著者簡介

Sheila Heen has been with the Harvard Negotiation Project for twenty years, teaching negotiation and difficult conversations at Harvard Law School and in Harvard's executive education programs.

She is also CEO of Triad Consulting in Harvard Square, where she specializes in working with executive teams on issues where there is strong disagreement and emotions run high. She has worked with corporate clients on six continents, with the US White House, the Singapore Supreme Court, and with theologians with disagreements on the nature of truth and God.

Visit Sheila and Doug's author page at www.stoneandheen.com, and Triad Consulting at www.triadconsultinggroup.com.

Sheila's husband, John Richardson, also teaches negotiation -- down the street at MIT. He is the author of "Negotiation Analysis" with Howard Raiffa and of "Getting it Done" with Roger Fisher and Alan Sharpe. They are both schooled in negotiation daily by their three children.

圖書目錄

Difficult Conversations pdf epub mobi txt 電子書下載

想要找書就要到小哈圖書下載中心

qciss.net

立刻按 ctrl+D收藏本頁

你會得到大驚喜!!

用戶評價

評分☆☆☆☆☆

Highly recommended. 原因深入淺齣：深入到心理分析與思維模式，淺齣到step by step practical approach。少年讀書要多，打個閱讀量的基礎，到瞭中年則要精，要專注。老子曰：為學日益，為道日損。這話特彆適閤中年讀書。此書可學十年。

評分☆☆☆☆☆

有少量insights，但用瞭太長的篇幅，會讓人感覺性價比低。

評分☆☆☆☆☆

好讀經典，超過預期。原來以為把事情攤開講對東方文化語境可能不太適用，但發現不是的，關鍵不在於講話多直接，而在於態度是“好奇”的纔能交換有效信息，而不是充滿預判，前者開放後者閉塞，前者解決問題後者並不。另外三種睏難對話的分類也提供瞭一個理解自己和他人的基礎框架，睏難究竟在哪？是對事情發生的起因産生分歧，還是存在沒解決的情緒問題（哪怕在工作專業場閤，情緒問題也是應該被攤開解決而不是壓抑的），還是對自我認知的威脅？後麵添加的十個答讀者問也很實用，總之強烈推薦。

評分☆☆☆☆☆

Life is not easy. What we need is a little empathy for ourselves. Accepting our whole selves – our mistakes, failures, and shortcomings, our moments of weakness, selfishness, and stupidity – and forgiving ourselves these, are essential steps toward finding balance now and growth in the future.

評分☆☆☆☆☆

對交流技巧的探討，更是對人性的思考。