Difficult Conversations pdf epub mobi txt 电子书下载 2024

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Douglas Stone

Penguin (Non-Classics)

2010-11-2

352

USD 16.00

Paperback

9780143118442

图书标签: 沟通谈判高难度谈话心理学 communication Negotiation 关系心理

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发表于2024-11-05

Difficult Conversations epub 下载 mobi 下载 pdf 下载 txt 电子书下载 2024

Difficult Conversations pdf epub mobi txt 电子书下载 2024

图书描述

Whether you're dealing with an under performing employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult conversation every day. Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conversations walks you through a step-by-step proven approach to having your toughest conversations with less stress and more success.

You will learn:

-- how to start the conversation without defensiveness

-- why what is not said is as important as what is

-- ways of keeping and regaining your balance in the face of attacks and accusations

-- how to decipher the underlying structure of every difficult conversation

Filled with examples from everyday life, Difficult Conversations will help you on your job, at home, or out of the world. It is a book you will turn to again and again for advice, practical skills, and reassurance.

Difficult Conversations 下载 mobi epub pdf txt 电子书

著者简介

Sheila Heen has been with the Harvard Negotiation Project for twenty years, teaching negotiation and difficult conversations at Harvard Law School and in Harvard's executive education programs.

She is also CEO of Triad Consulting in Harvard Square, where she specializes in working with executive teams on issues where there is strong disagreement and emotions run high. She has worked with corporate clients on six continents, with the US White House, the Singapore Supreme Court, and with theologians with disagreements on the nature of truth and God.

Visit Sheila and Doug's author page at www.stoneandheen.com, and Triad Consulting at www.triadconsultinggroup.com.

Sheila's husband, John Richardson, also teaches negotiation -- down the street at MIT. He is the author of "Negotiation Analysis" with Howard Raiffa and of "Getting it Done" with Roger Fisher and Alan Sharpe. They are both schooled in negotiation daily by their three children.

图书目录

Difficult Conversations pdf epub mobi txt 电子书下载

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用户评价

评分☆☆☆☆☆

Highly recommended. 原因深入浅出：深入到心理分析与思维模式，浅出到step by step practical approach。少年读书要多，打个阅读量的基础，到了中年则要精，要专注。老子曰：为学日益，为道日损。这话特别适合中年读书。此书可学十年。

评分☆☆☆☆☆

Life is not easy. What we need is a little empathy for ourselves. Accepting our whole selves – our mistakes, failures, and shortcomings, our moments of weakness, selfishness, and stupidity – and forgiving ourselves these, are essential steps toward finding balance now and growth in the future.

评分☆☆☆☆☆

Three conversation What happened, impact and intension Feeling Identity Impact vs intention Our assumptions about intention are often wrong Good intention doesn't sanitise bad impact Begin with Third story, find difference. Then their story - three conversation Then your story

评分☆☆☆☆☆

Another #Better late than never系列