"The Product Manager's Desk Reference is outstandingin covering the breadth of the tasks and thoughtprocesses involved in product and innovation management." -George Castellion, SSC Associates "Every product manager will greatly benefit from having this reference manual in their office as they live through the exciting twists and turns of product management." -David Anderson, Managing Director, B2B Channels, United Airlines "An excellent tool for beginners and experts alike. Steven Haines's practical experience and knowledge shine through at every step." -David Rosshirt, Director of Product Management, First Data International "From now on, this book will stand as an important reference point for all product management teams." -Mark Elliott, Vice President Product Management, Smiths Detection "The Product Manager's Desk Reference is the book all product managers have been waiting for. It is concise, to the point, and comprehensive." -Carol-Ann Matignon-Berlioz, Vice President Product Management, Fair Isaac "A must-have for every product manager, this book contains a wealth of information, advice and practical tools that will lead to success for both the Product Manager and the organizations they serve." -Jeff Anderson, Senior Vice President Product Management, Franklin Covey "Steven Haines covers this multifaceted topic in a systemic manner that makes the book easy to navigate. His groundbreaking proposal that Product Management become a formal disciple is an accurate reflection of the acute need for these skills in the business community." -Dan O'Day, Senior Director Product Management, Thomson Reuters About the Book Whether a business sells tangible goods or services, product management holds a critical position in the organization's pursuit of profits. Because traditional departmental roles continually evolve, and because the business climate is so competitive, the job of product manager has become exceedingly critical-yet it remainsvery complex. The Product Manager's Desk Reference is the first book to lay down a comprehensive body of knowledge for thiscritical function, and it is the only book that can effectively guide product managers so that they can establish and build a successfulcareer in product management. Here, product management expert and practitioner Steven Haines clearly illustrates the entire product life cycle, from beginning to end. This outstanding work is packed with an array of best practices and helpful hints which are critical to the efficient management of products. The Product Manager's Desk Reference is punctuated with useful diagrams, tables,and templates and will help you: Create a master plan of record for your product Formulate actionable strategies Incorporate market data into important decisions Set the stage for creating innovative products Optimize existing products and product portfolios Apply financial techniques to manage product profitability The Product Manager's Desk Reference embodieseverything "Product Management." It is a comprehensive, versatile, must-have resource for anyone who works in any company, in any industry, who seeks to successfully and profitably market and manage products and services.

Steven Haines is the founder and president of Sequent Learning Networks, a training and advisory services firm with an international clientele, based in New York City. He has over twenty-five years of corporate experience in finance, marketing, and product management. Haines honed his craft in industries as diverse as wholesale industrial products, intimate apparel, medical products, communications, and software & technology, holding leadership roles at AT&T and Oracle. Further, he spent twelve years as an adjunct professor at Rutgers University’s business school. He holds an undergraduate degree in Management Science with a minor in Organizational Behavior from Binghamton University and an MBA in Corporate Financial Management from the Lubin School of Business at Pace University.