Switch pdf epub mobi txt 电子书 下载 2025
Chip Heath is a Professor of Organizational Behavior in the Graduate School of Business at Stanford University. His research examines why certain ideas - ranging from urban legends to folk medical cures, from Chicken Soup for the Soul stories to business strategy myths - survive and prosper in the social marketplace of ideas. His research has appeared in a variety of academic journals, and popular accounts of his research have appeared in Scientific American, the Financial Times, the Washington Post, BusinessWeek, Psychology Today, and Vanity Fair. He lives in Los Gatos, California. Dan Heath is a consultant at Duke Corporate Education, one of the world's top providers of executive education. Prior to joining Duke, he was a researcher at Harvard Business School, writing 10 cases on entrepreneurship that are used in business school programmes. Heath is also the co-founder of Thinkwell, a…
- 心理学
- 思维
- 管理
- change
- 组织变革
- 改变
- 心理
- 创新
Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives?
The primary obstacle is a conflict that’s built into our brains, say Chip and Dan Heath, authors of the critically acclaimed bestseller Made to Stick . Psychologists have discovered that our minds are ruled by two different systems—the rational mind and the emotional mind—that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie. The rational mind wants to change something at work; the emotional mind loves the comfort of the existing routine. This tension can doom a change effort—but if it is overcome, change can come quickly.
In Switch, the Heaths show how everyday people—employees and managers, parents and nurses—have united both minds and, as a result, achieved dramatic results:
● The lowly medical interns who managed to defeat an entrenched, decades-old medical practice that was endangering patients.
● The home-organizing guru who developed a simple technique for overcoming the dread of housekeeping.
● The manager who transformed a lackadaisical customer-support team into service zealots by removing a standard tool of customer service
In a compelling, story-driven narrative, the Heaths bring together decades of counterintuitive research in psychology, sociology, and other fields to shed new light on how we can effect transformative change. Switch shows that successful changes follow a pattern, a pattern you can use to make the changes that matter to you, whether your interest is in changing the world or changing your waistline.
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读后感
《瞬变》是我新读书方法开始的第一本书，之前只记录要点，从本书开始记录案例，即能对书加深理角，也方便之后回忆及讲课分享用。 看清问题根本所在才是解决的真正前提。 2009年至2014年都在做管理咨询，就是推动企业变革服务，五年中我看过太多变革之得法的事实，也曾做过比较...
评分主宰人类行为的两个要素：象（情感）与骑象人（逻辑） 要促成改变，要给方向+给动力，方向要有远（愿景）有近（下一步怎么做，细化、定量），给动力的方法是增强自身的意愿和力量（感官刺激、构建认同、先盖两个章）和削弱对手的体量（切分小任务小里程牌）。 为了改变找方向...
评分对应的理论基础：http://book.douban.com/review/5182515/ 0. 改变的基本框架： - 给骑象人提供方向。表面上看上去貌似冥顽不化，但其实是缺乏清晰的目标所致，因此要提供清晰无误的方向。 - 让大象动起来。表面上看上去懒散，实际上却经常是因为已经筋疲力尽。骑象人不可...
评分主宰人类行为的两个要素：象（情感）与骑象人（逻辑） 要促成改变，要给方向+给动力，方向要有远（愿景）有近（下一步怎么做，细化、定量），给动力的方法是增强自身的意愿和力量（感官刺激、构建认同、先盖两个章）和削弱对手的体量（切分小任务小里程牌）。 为了改变找方向...
评分每个人都有两个层面:Rider and Elephant. Elephant代表情感,冲动,它代表人直接,本能,力量的一面,代表Heart的一面. Rider代表理性,控制,它代表人计划,分析,智慧的一面,代表Mind的一面. 实际上,这并不是简单的比喻,心理学和生物学都揭示了复杂系统实际上也就是这么运作的(<失控>...
用户评价
意志力薄弱必读内容。
评分像 Predictably Irrational 这类的书都只是“发现”人类行为中的一些“有趣现象”，而这本书则更进一步，讲究的是怎么应用。这本跟哥俩上一本，Made to Stick，一样好。我看完之后的一个突出感受是中国的改革过程中其实也使用了一些书里提到的手段，很遗憾此书只字未提中国。美中不足，这些“改变”都不涉及对利益集团的伤害。
评分GR 4.01 (10000) What looks like a people problem is often a situation problem: Direct the rider, Motivate the elephant, Shape the path
评分Rider. Elephant. Path
评分The authors’ omnipotent solution for any necessary change is switch-like simple: direct the rider-our rationality, motivate the elephant-our emotion, and shape the path-enabling conditions. Just like what we see in the film Avatar, we will be able to accompolish wildest aspirations when we connect our analytical brain with the flying dragon, neurol
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