In private life we try to induce or suppress love, envy, and anger through deep acting or "emotional work," just as we manage our outer expressions through surface acting. But what happens when this system of adjusting emotions is adapted to commercial purposes? Hochschild examines the cost of this kind of "emotional labor." She vividly describes from a humanist and feminist perspective the process of estrangement from personal feelings and its role as an "occupational hazard" for one-third of America's workforce.
Abstract:With the step of commercialization of society advanced , commercial organizations have paid extra attention to how to manage their employees’emotion in order to pursue economic profits. American sociologist , Arlie Russell Hochschild has spent ma...
评分hochschild情感研究的第一部作品,在市场推动的现代化之路中,属于个人生活的情感如何被纳入市场领域,成为可以买卖的商品。开启了批判现代性路径下的情感研究之路,有女性主义的视角在其中 ,很优秀的作品
评分hochschild情感研究的第一部作品,在市场推动的现代化之路中,属于个人生活的情感如何被纳入市场领域,成为可以买卖的商品。开启了批判现代性路径下的情感研究之路,有女性主义的视角在其中 ,很优秀的作品
评分hochschild情感研究的第一部作品,在市场推动的现代化之路中,属于个人生活的情感如何被纳入市场领域,成为可以买卖的商品。开启了批判现代性路径下的情感研究之路,有女性主义的视角在其中 ,很优秀的作品
评分Abstract:With the step of commercialization of society advanced , commercial organizations have paid extra attention to how to manage their employees’emotion in order to pursue economic profits. American sociologist , Arlie Russell Hochschild has spent ma...
情绪劳动之鼻祖,拟剧理论、异化劳动一脉
评分Hochschild关注的似乎局限在短期接触的emotion labour,比如空姐。而现实生活中许多行业的工作者和顾客需要保持长久的联系,比如留学机构的顾问和学生之间,这种情况下对情绪的管理机制应该有所不同吧!
评分满星求保佑!
评分哇 终于找到了这本书来读。相比社会学,我觉得它更像是社会心理学,偏心理学的范畴。最后作者提出一种观点:现代社会有两种现象,一是过度自恋,而是过度利他。很有意思。
评分emotional labor 开创
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