前言Chapter 1 Meeting and Seeing off外宾接待 Meeting Foreign Guests 迎接外宾/2 Introducing Each Other 互相介绍/8 Visiting a Factory 参观生产车间/13 Having Business Dinner 商务会餐/20 Accompanying Shopping 陪同购物/26 Sightseeing 带客观光/34 Arranging Hotels 安排住宿/43 Seeing Foreign Guests Off 送别外宾/49Chapter 2 Business Travel外贸出差 In the Plane 在飞机上/56 Checking Luggage 行李托运/63 Exchanging Money 货币兑换/69 Visiting Clients 拜访客户/75 Transportation 交通出行/81 Western Food 品味西餐/87 At the Hotel 入住酒店/92 Checking Out 离店付款/100Chapter 3 Trade Marketing外贸营销 Booth Booking 预订展位/108 Show Preparation 展会准备/114 Advertising 广告宣传/121 Introduction to Products 产品介绍/130 Promotional Events 促销活动/139 Market Survey 考察市场/146 Quality and Pricing 质量和定价/153 Customer Services 客服/161Chapter 4 Forms of Trade贸易形式 Compensation Trade 补偿贸易/168 Barter Trade 易货贸易/175 Consignment Sales 寄售贸易/181 Agents 代理/187 Technology Transfer 技术转让/199 Joint Venture 合资企业/206 Bid 招标/215 Tender 投标/222Chapter 5 Trade Office外贸办公 Office Facilities 办公设备/232 Conference Preparations 会议筹备/240 Business Correspondence 商业信函/248 Typing and Photocopying 打字复印/254 Sending a Fax 发传真/258 Using a Computer 电脑使用/264 Emails 电子邮件/273 Managing Documents 档案管理/279Chapter 6 Declaration of Goods商品报关 Commodity Inspection 商品检验/288 Inspections at Customs 海关检查/296 Customs Clearance 海关通关/301 Business Visa 商务签证/309 International Taxation 国际税收/316 Packing 包装/323 Shipment 装运/332 Departure and Entry 出入境/338Chapter 7 Practical Operations贸易实务 Inquiry 询盘/346 Offer 发盘/352 Counteroffer 还盘/359 Order and Delivery 订货与交货/366 Online Sales 网上销售/373 Discount and Commission 折扣和佣金/382 Terms of Payment 付款方式/389 Insurance and Compensation 保险与赔偿/397
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