In a global market economy, a viable business cannot be locked into a single form or function anymore. Rather, success is contingent upon a self-renewing capacity to spontaneously create structures, functions, and processes responsive to a fluctuating business landscape. Now in its third edition, Systems Thinking synthesizes systems theory and interactive design, providing an operational methodology for defining problems and designing solutions in an environment increasingly characterized by chaos and complexity. The current edition has been updated to include all new chapters on self-organizing systems, Holistic, Operational, and Design thinking. Gharajedaghi covers recent crises in financial systems and job markets, the housing bubble, and environment, assessing their impact on systems thinking. A companion website to accompany the book is available at www.interactdesign.com. Four NEW chapters on self-organizing systems, holistic thinking, operational thinking, and design thinking Covers the recent crises in financial systems and job markets globally, the housing bubble, and the environment, assessing their impact on systems thinking Companion website to accompany the book is available at interactdesign.com

Jamshid Gharajedaghi

（贾姆希德•格哈拉杰达基）

INTERACT（Institute for Interactive Management）管理合伙人，从事系统方法论方面的研究逾35年，将系统方法论运用于商业架构和PLCS（计划、学习和控制系统）的设计和发展。曾与美国铝业、勒莱斯勒、福特汽车、安格洛瓦尔、威斯康星州印第安的奥奈达部族等深度合作。他还是两个享有盛誉的国际项目的项目经理，即“联合国的新经济秩序项目”和“罗马俱乐部的人类目标项目”。他致力于运筹学和行为科学的研究，经过多年研究和探索，最终开始发展和应用系统思维与交互设计。他有多本著作，包括《国家发展计划序幕》和《走向组织的系统理论》，并多次在国际知名科学和管理类期刊上公开发表文章。