Knowledge is power; business knowledge is even more so! Business savvy IT professionals to rule the world; it is a given. The future is bright for IT professionals with business knowledge of their chosen industry sector. Ladies and gentlemen in IT, it is our pleasure to introduce "Business Knowledge for IT in Retail Banking" designed to deliver the required business knowledge to discerning IT professionals in the Retail banking industry. The 12 chapters in this book cover the following topics: an overview of the Retail banking; recent trends in Retail banking; the business environment in Retail Banking; major players in the Retail banking industry; the common systems used in Retail banking; and, the future of IT and business in Retail banking.Latest innovations in business and IT in the Retail banking industry discussed in the book include SEPA, The Faster Payment Initiative , Business Process Automation, Islamic Banking, SWIFT for Corporates, Banking in the Virtual World , Customer Analytics and much more. The contributors to this book include: Misys, Blue Prism, Polarlake, Iflex Solutions, Chordiant , Voca, Temenos , Oracle Corporation, APAK Group and Infosys. "Business Knowledge for IT in Retail banking" is an invaluable handbook for professionals working in retail banking and crossovers. It is targeted at IT professionals such as: Project Managers; Application developers; Development Managers; Test Managers; Business Analysts; Data Analysts; Systems Analysts; Test Analysts; Support Analysts; Database Administrators; and HR staff responsible for IT recruitment