Managing the Professional Service Firm pdf epub mobi txt 电子书下载 2024

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David H. Maister

Simon & Schuster

1997-6-9

384

GBP 14.99

Paperback

9780684834313

图书标签: 管理 Consulting 专业服务公司管理咨询管理咨询 skill firm 思维

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发表于2024-12-26

Managing the Professional Service Firm epub 下载 mobi 下载 pdf 下载 txt 电子书下载 2024

Managing the Professional Service Firm pdf epub mobi txt 电子书下载 2024

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For the first time in paperback, international expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex. Maister simplifies them by recognizing that "every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners."

Managing the Professional Service Firm 下载 mobi epub pdf txt 电子书