Service User Involvement pdf epub mobi txt 电子书 下载 2024


Service User Involvement

简体网页||繁体网页
Brafield, Helen/ Eckersley, Terry
2007-12
224
$ 48.53
9781843103431

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发表于2024-11-08

Service User Involvement epub 下载 mobi 下载 pdf 下载 txt 电子书 下载 2024

Service User Involvement epub 下载 mobi 下载 pdf 下载 txt 电子书 下载 2024

Service User Involvement pdf epub mobi txt 电子书 下载 2024



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Involving service users in both day-to-day and long-term strategic planning is known to empower clients and result in improved services, yet there is a lack of practical guidance on how this can be achieved.Drawing on original research, this book offers imaginative and effective strategies for consulting with service users who have been historically difficult to engage with, including homeless people, care leavers, ex-offenders, travellers, women escaping domestic violence and black and minority ethnic groups.The authors explore traditional consultation methods such as meetings and questionnaires, as well as informal and creative activities such as writing, art, photography and video work as ways of gathering clients' views. They make practical suggestions as to how organizational structures and individual attitudes can be changed to overcome the barriers to successful consultation.Including many real-life examples of good practice, the book is a step-by-step guide to creating a complete service user involvement strategy and also contains exercises for managers to use with their teams. It is an essential resource for social workers, housing officers and other professionals working with disadvantaged and marginalised groups in supported housing.

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