Dancing with the Customer pdf epub mobi txt 电子书 下载 2024


Dancing with the Customer

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Dorrian, Paul
199
$ 16.89
9781415200322

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发表于2024-11-29

Dancing with the Customer epub 下载 mobi 下载 pdf 下载 txt 电子书 下载 2024

Dancing with the Customer epub 下载 mobi 下载 pdf 下载 txt 电子书 下载 2024

Dancing with the Customer pdf epub mobi txt 电子书 下载 2024



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This easy-to-read book provides guidelines for the creation of service and market supremacy by using customer service as a strategic tool.Among the 101 lessons covered are: *developing a competitive frame of mind*guidelines for executives and managers as to how this can be achieved*creating the proper service infrastructure*the practices necessary to create service supremacy*how employees should behave when interacting with customers.The book also provides fundamental reminders as to the importance of service as a strategic weapon. It is an invaluable aide to any business wishing to increase its market share and retain customer loyalty.

Dancing with the Customer 下载 mobi epub pdf txt 电子书

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