LOUDER THAN WORDS imparts the skill of "nonverbal intelligence", the ability to read, interpret, and utilize nonverbal signals-or in poker terms, "tells"-in the workplace to your greatest advantage. Navarro provides crucial insights on what is really "being said" at meetings, interviews, negotiations, presentations, business meals and other business-social situations, and the casual yet critical water cooler exchanges that are the driving force of an organization. Stop settling for mediocrity and let Joe Navarro take you from effectiveness to excellence in your career with chapters including: How the Body Talks-The subtle behaviors that offer clues to what others are thinking or feeling. Influence at Your Fingertips-Mastering the first impression and picking up cues that may indicate agreement or disagreement. Applied Nonverbal Intelligence-How to constantly assess clients or interviewees while you′re engaged in positively influencing them. "To See Ourselves As Others See Us"-Social behaviors that may make you look poorly in the eyes of others (such as nail biting) versus behaviors that can enhance your image (wearing clothing that reflects responsibility and maturity). Curb Side Appeal-Understanding how attire and gestures can both inspire and captivate (why you see Bill Gates and presidential candidates in front of blue backgrounds). Situational Nonverbals-Do′s and don′ts when dealing with clients, especially people of other cultures (protocol when tendering business cards, cultural differences in physical comfort zones, determining the order of business). No matter what your business interests are, this book is sure to jumpstart your career.

乔•纳瓦罗 资历长达25年的美国联邦调查局（FBI）反间谍情报小组的专家、公认的非言语行为大师。现受邀担任FBI、美国国务院的顾问。他不仅为全球500强公司提供咨询服务，还经常出现在NBC、CBS、CNN和FOX新闻等美国主流电视媒体上，并在全世界范围内发表公开演讲。他的身体语言破解技巧和读人术受到世界级扑克玩家Phil Helmuth的推崇。

他的旧作《FBI教你识别身体语言》提到身体语言的秘密，大受全球读者欢迎，销量达百万册。而新作除保留旧作的精彩内容外，对于前作没多做着墨的职场情境，全都在新著中巨细靡遗地呈现出来。

东妮•斯艾拉•波茵特是一位作家兼编辑顾问，在出版行业已拥有超过二十五年的从业经验。她目前居住在纽约市。