Often in the news but possibly mis-
understood, the flexible working hours
approach to human resources manage-
ment may be one of the most innova-
tive developments to appear on the
business scene in decades. Here, in a
practical and carefully balanced analy-
sis, is what it really is--and what it is
not.
For managers and workers in all
types of organizations, J. Carroll Swart
presents the first full look at how peo-
ple can break out of the conventional
locked-in work time frame and, by
doing so, better themselves and their
companies. Originating in Europe,
such plans as flexitime and flexitour
have proved they can dramatically
change the ways in which people do
their jobs and increase productivity
and profits for companies using them.
They may not be appropriate for all
companies or all situations, but where
they are appropriate, and when they
are implemented correctly, the results
are remarkable. There is nothing theo-
retical about it, Swart says. The system
is intensely practical; with numerous
performance-oriented case studies, he
shows how.
Swart starts with the concept of
humanistic management and a ques-
tion asked with increasing frequency:
How do we improve the quality of
work life? He shows how organizations
in the past have tried to improve
worker motivation, performance, and
satisfaction by other methods, then
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