一、商务接待
1. Meeting at the Airport机场接客
2. Establishing Business Relations建立业务联系
3. Small Talk寒暄
4. Making an Introduction彼此介绍
5. Arrival of Foreign Businessmen外商到达
6. On the Way to the Hotel去宾馆路上
7. Further Contact进一步接触
8. Making an Appointment安排约会
9. Changing an Appointment变更约会
10. Reserving a Room预定房问
11. Traveling by Bus and Subway乘坐公共汽车和地铁
12. Shopping购物
13. Reserving a Flight预订航班
14. Customs Formalities海关手续
15. Discussing the Schedule讨论日程安排
16. Checking—out退房
17. Saying Goodbye辞行
18. Making an Invitation邀请赴宴
19. Taking an Order点餐
20. Dinner Table Conversation餐桌交谈
21. Describing Food描述食物
22. Thanks for Entertaining感谢宴请
23. Receiving Visitors接待来访
24. Routine日常工作
25. Business Phone Call商务电话
26. Company Profile公司介绍
27. Introducing a Department部门介绍
28. Visiting a Factory(I)参观工厂(1)
29. Visiting a Factory(2)参观工厂(2)
二、商务谈判
30. Bargaining讨价还价
31. Talking about Commission and Diount洽谈佣金与折扣
32. Complaints投诉
33. Claim索赔
34. Biand Tender招标投标
35. Negotiation on Trademark商标谈判
36. Arranging for the Meeting安排会议
37. At the Meeting在会议上
38. Group Meetings小组会议
39. Appointing an Agent(I)指定代理(I)
40. Appointing an Agent(2)指定代理(2)
41. Signing a Contract签订合同
42. Quotation报价
43. Packing包装
44. Insurance保险
45. Placing an Order订货
46. Joint Venture合资
47. Technology Transfer技术转让
三、企业经营管理
48. Talking about the Job谈论工作
49. Work Summary工作总结
50. Career Development职业发展
51. Types of Companies企业类型
52. Business Plans商务计划
53. Setting up a Business设立企业
54. Franchising特许经营
55. Staff公司员工
56. Corl=3rate Culture公司文化
57. Merger and Acquisition(1)并购(1)
58. Merger and Acquisition(2)并购(2)
59. Corporate Responsibility公司责任
60. Company Structure(I)公司结构(1)
61. Company Structure(2)公司结构(2)
62. Business Environfnent商务环境
63. Risks Control风险控制
64. Internal Communication公司内部沟通
65. Business Media商业媒体
66. Advertisement广告
67. Press Release新闻发布
68. At the Trade Fair商品交易会
69. Exhibition展销会
70. Training培训
71. Headhunting猎头
72. Human Resources Management人力资源管理
73. Team WorkSpirit团队精神
74. Market Research市场调研
75. Product Introduction介绍产品
76. Marketing Strategies营销战略
77. Pricing&Payment定价付款
78. After—sale Service售后服务
79. Supply Chain Process供应流程
80. Company Procurement公司采购
81. Choosing a Suppler选择供应商
82. Production Process生产过程
83. Budget预算
84. Financial Decision财务决策
85. Production Cost生产成本
86. Finance and Clients企业财务与客户
87. Cash Cycle现金循环
88. Performance and Balance of Payments业绩与收支
89. International Payment国际支付
90. Balance Sheet资产负债表
91. Information Technology信息技术
92. E-business电子商务
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