图书标签: 客户成功 商业 saas 创业 云计算
发表于2024-11-24
Customer Success How Innovative Companies Are R pdf epub mobi txt 电子书 下载 2024
Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sales and marketing because customers were often 'stuck' after purchasing. Therefore, all of the 'post-sale' experience was a cost center in most companies. In the world A.B. (After Benioff), with granular per-year, per-month or per-use pricing models, cloud deployments and many competitive options, customers now have the power. As such, B2B vendors must deliver success for their clients to achieve success for their own businesses.
客户成功经典著作
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Customer Success How Innovative Companies Are R pdf epub mobi txt 电子书 下载 2024