Great Customer Service on the Telephone pdf epub mobi txt 电子书下载 2024

☆☆☆☆☆
简体网页||繁体网页

Anderson, Kristin J.

Amacom Books

1992-11

$ 12.37

Pap

9780814477953

图书标签:

喜欢 Great Customer Service on the Telephone 的读者还喜欢

下载链接在页面底部

点击这里下载

facebook linkedin mastodon messenger pinterest reddit telegram twitter viber vkontakte whatsapp 复制链接

想要找书就要到小哈图书下载中心

qciss.net

立刻按 ctrl+D收藏本页

你会得到大惊喜!!

发表于2024-11-25

Great Customer Service on the Telephone epub 下载 mobi 下载 pdf 下载 txt 电子书下载 2024

Great Customer Service on the Telephone pdf epub mobi txt 电子书下载 2024

图书描述

"First impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer for life. This thorough, quick-reading guide shows anyone who uses the phone -- from salesperson to manager to secretary -- how to treat it as a service tool that directly impacts on company profits. Readers will be able to double their effectiveness when they learn how to: * handle irate customers * end those ""endless"" calls * take meaningful messages * handle conference calls and transfer calls * screen calls and ask focused questions * use the phone during emergencies * improve their voice effectiveness With worksheets, checklists, and fill-in forms, this desktop primer will inspire fabulous phone service."

Great Customer Service on the Telephone 下载 mobi epub pdf txt 电子书