Employee Management and Customer Service in the Retail Industry pdf epub mobi txt 电子书 下载 2024
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Heil, Gary/ Thomas, Chris
John Wiley & Sons Inc
2005-8
190
699.70元
Pap
9780471723240
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Employee Management and Customer Service in the Retail Industry epub 下载 mobi 下载 pdf 下载 txt 电子书 下载 2024
Employee Management and Customer Service in the Retail Industry pdf epub mobi txt 电子书 下载 2024
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Employee Management and Customer Service in the Retail Industry, by Gary Heil and Chris Thomas, attempts to combine the psychology of dealing with employees and customers with the practical realities of managing a retail business. Organized into ten chapters, this book loosely follows a retail manager's natural progression from interviewing prospective employees, to hiring the right ones, paying them fairly, and keeping them happy on the job.
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