图书标签: 酒店 营销 传记 audiobook
发表于2024-11-22
Heads in Beds pdf epub mobi txt 电子书 下载 2024
In the tradition of Kitchen Confidential and Waiter Rant , a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry.
Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know.
Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.
雅各布·汤姆斯基(Jacob Tomsky)
是从酒店战场上摸爬滚打下来的老兵。
他是一位言语得体、步履轻快、无比诚挚的人。
他在酒店的很多部门干过,
也因为自己的卓越表现获得了多次升职。
出生在加利福尼亚州的奥克兰的军人家庭。
汤姆斯基如今住在纽约的布鲁克林。
在迈阿密买的旅途读物
评分Quirky funny
评分Quirky funny
评分在迈阿密买的旅途读物
评分Quirky funny
读起来很轻松愉快,但作为一个在国内天天出差住遍各星级酒店的人来说基本无收获,没有什么可供参考借鉴的....这本书能让普通房客可参考的就是“小费小费小费,给够小费就能得到超值服务”
评分读起来很轻松愉快,但作为一个在国内天天出差住遍各星级酒店的人来说基本无收获,没有什么可供参考借鉴的....这本书能让普通房客可参考的就是“小费小费小费,给够小费就能得到超值服务”
评分在方所逛的时候无意间看到这本书,书封上写着简介的那些内容让我瞬间想起英剧巴比伦饭店,那是以酒店员工的角度反映酒店生活的极有意思的片子。这本书看起来也说了很多不为人知的事呢~~雅各布的晋升之路!现在看了87页,挺有意思,感觉翻译的很有意思,什么你妹的,怎样怎样“...
评分读起来很轻松愉快,但作为一个在国内天天出差住遍各星级酒店的人来说基本无收获,没有什么可供参考借鉴的....这本书能让普通房客可参考的就是“小费小费小费,给够小费就能得到超值服务”
评分读起来很轻松愉快,但作为一个在国内天天出差住遍各星级酒店的人来说基本无收获,没有什么可供参考借鉴的....这本书能让普通房客可参考的就是“小费小费小费,给够小费就能得到超值服务”
Heads in Beds pdf epub mobi txt 电子书 下载 2024