Unit One Everyday Reception日常接待Ⅰ Greetings 問候Ⅱ Introductions 介紹Ⅲ Making Appointments 約會Ⅳ Making Apologies 道歉Ⅴ Making Inquiries 詢問Ⅵ Making Phone Calls 打電話Ⅶ Meeting Foreign Guests 接待外賓Ⅷ Making Polite Requests 禮貌請求Ⅸ Saying Goodbye 道彆Unit Two Cash Services現金業務Ⅰ Opening An Account 開戶Ⅱ Making A Deposit 存款Ⅲ Withdrawing Money 取款Ⅳ Withdrawing In Advance 提前支取Ⅴ Reporting A Lost Passbook 存摺掛失Ⅵ Making Inquiries 詢問Ⅶ Corporate Agreement Savings 單位協定存款Ⅷ Group Account Deposit 集團賬戶存款Ⅸ Remittance And Cashing Business 匯兌業務Ⅹ Confiscating Counterfeit Notes 沒收假鈔Unit Three Foreign Exchange Business外匯業務Ⅰ Opening A Foreign Exchange Account 開立外匯賬戶Ⅱ Foreign Exchange Savings And Withdrawals 外匯存取款Ⅲ Closing An Account 銷戶Ⅳ Money Exchange 貨幣兌換Ⅴ Purchasing Foreign Exchange For Personal Affairs 因私購買外匯Ⅷ Foreign Currency Holding Certificate 外幣攜帶證業務Ⅵ Deposit Certificate 存款證明業務Ⅶ International Remittance 國際匯兌 1．Foreign Exchange Incoming Payment 匯入匯款 2．Foreign Exchange Outgoing Payment 匯齣匯款Ⅷ Foreign Exchange Sale And Purchase Business 結售匯業務Ⅹ Traveler's Check 旅行支票Ⅺ Buying And Selling Foreign Exchange For Clients 代客外匯買賣Unit Four Personal Financing Business個人理財業務Ⅰ Financing Services 理財服務Ⅱ Personalized Wealth Management 個性化理財Ⅲ Multiple Individual Investment Services 多元化個人投資服務Ⅳ Financing Consultation And Analysis 　理財谘詢分析Ⅴ Financial Standing Investigation 資信調查Ⅵ Custodial Box Service 保管箱業務Unit Five Agency Services代理業務Ⅰ Wage Distribution Agency Services 代發工資業務Ⅱ Telephone And Mobile Phone Charges Agency Services 代收電話、手機費業務Ⅲ Electricity，Gas，Water Charges Agency Services 代收電、氣、水費業務Ⅳ Commission Insurance Business 代理保險業務Ⅴ Commission Securities Business 代理證券業務Ⅵ Commission Bonds Business 代理債券業務Ⅶ Commission Funds Business 代理基金業務Ⅷ Commission Tax Withholding 代理稅收業務Ⅸ Agent Services For Corporations 代辦公司業務Unit Six Personal Consumer Credit個人消費信貸Ⅰ Petty Consumer Loan 小額消費貸款Ⅱ Personal Pledge Loan 個人質押貸款Ⅲ Large Consumer Durables Loan 大額耐用消費品貸款Ⅳ Personal Housing Loan 個人住房貸款Ⅴ Loan For Housing Decoration 住房裝修貸款Ⅵ Personal Loan For Studying Abroad 個人留學貸款Ⅶ Personal Automobile Consumer Loan 個人汽車消費貸款Unit Seven Corporate Credit Business 公司信貸業務Ⅰ Working Capital Loan 流動資金貸款Ⅱ Fixed Asset Loan 固定資産貸款Ⅲ　Discounting Business 貼現業務Ⅳ Bank——Enterprise Cooperation Agreement 銀企閤作協議Ⅴ Comprehensive Credit Granting 綜閤授信Unit Eight E-Banking 電子銀行業務Ⅰ Phone Banking 電話銀行業務Ⅱ Mobile Phone Banking 手機銀行業務Ⅲ Internet Banking 網上銀行業務Ⅳ Self-Service Banking 自助銀行Unit Nine International Settlement Business國際結算業務Ⅰ Clean Collection 光票托收業務Ⅱ Documentary Collection 跟單托收Ⅲ Opening L/C 開立信用證Ⅳ Amendment Of L/C 修改信用證Ⅴ Documents Received 來單Ⅵ Bills．Purchased 買入單據Ⅶ Rejected Documents 拒付退單Ⅷ Export L/C 齣口信用證Ⅸ Processing Documents 寄單索匯Ⅹ Receipt Of Proceeds 收匯Unit　Ten Bank Card Business銀行卡業務Ⅰ Inquiry About Peony Card 詢問牡丹卡Ⅱ Application Procedures 申領手續Ⅲ Upon Receipt Of Card 領卡Ⅳ Using Your Card 　使用信用卡Ⅴ ATM/POS 使用ATM/POS機Ⅵ Reporting A Lost Card 信用卡掛失Vocabulary常用詞匯
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