WHY CUSTOMERS COME BACK pdf epub mobi txt 电子书 下载 2024


WHY CUSTOMERS COME BACK

简体网页||繁体网页
Manzie R. Lawfer
Career Press
2003年12月
219 页
148.0
平装
9781564146953

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发表于2024-12-18

WHY CUSTOMERS COME BACK epub 下载 mobi 下载 pdf 下载 txt 电子书 下载 2024

WHY CUSTOMERS COME BACK epub 下载 mobi 下载 pdf 下载 txt 电子书 下载 2024

WHY CUSTOMERS COME BACK pdf epub mobi txt 电子书 下载 2024



图书描述

Loyal customers are the most important asset of any company-more important than land, patents, equipment, or buildings. While finding new customers is often expensive, time-consuming, and ultimately unprofitable, retaining old customers is surprisingly easy and highly profitable. This book is not about slogans, banners, or promotions. It is about discovering and utilizing specific activities that will make your customers buy again and again...and tell the world why everyone else should buy from you too! Learning how to retain customers is important and profitable. Even a seemingly negligible increase in repeat business-just five percent-produces a whopping 60 percent increase in profits. The practical advice in Why Customers Come Back is based on the real buying habits of real customers. The five principles to follow are not brain surgery. Business people, entrepreneurs, corporate leaders, and front-line employees can understand, embrace, and implement them...right now.

Roger Dawson, author of Secrets of Power Negotiating and The Weekend Millionaire's Secrets To Investing In Real Estate

"Lawfer has written a wonderful book that should be required reading for anyone who deals with customers. A great read!"

Brian Tracy, author of Goals!

"This book shows you how to create lifelong customers, your key to business success."

Book Dimension

Height (mm) 215                       Width (mm) 170

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