譯者序
前言
1.行動學習法Acdon Learaing
2.作業成本核算Activity-Based Costing
3.靈活組織機構Adhocracy
4.靈活性策略Agility
5.平衡計分卡Balanced Scorecard
6.基準比較法Benchmarking
7.波士頓矩陣BOstOn Matrix
8.樹立品牌Branding
9.減級增距製度Broadbanding
10.過勞Burnout
11.渠道管理法Channel Management
12.核心競爭力Core Competencies
13.核心價值觀Core Valacs
14.危機管理Crisis Management
15.決策原理Decision Theory
16.摺現現金流量Discounted Cash Flow
17.精簡規模Downsizing
18.電子商務E―Commerce
19.情緒智力Emotionsl Intemgenee
20.受聘價值Employability
21.賦能授權Empowerment
22.營銷學4P理論Four Ps of Marketing
23.博弈論Came Theory
24.方針管理Hoshin Kanri
25.知識資本Intellectual Capital
26.臨時管理Interim Management
27.適時管理法／看闆管理法Just-in-time，JIT／Kanban
28.凱贊――持續改善（質量圈） Kaizen（Quality Circles）
29.知識管理Knowledge Management
30.領導學 Leadership
31.精益生産Lean Prodnction
32.學習型企業The Learaing Organization
33.管理方格理論The Maaazerial Crid
34.馬斯洛的需求階梯Maslow’s Hierarchy of Needs
35.矩陣模型Matrix Model
36.輔導Mentoring
37.外包Outsourcing
38.波特的五個競爭力因素Poner’s Pive Competitive Forces
39.心理契約 The Psych010gical Contract
40.重組 Re―Engineering
41.關係營銷Relationship Marketing
42.情景規劃Scenario Planning
43.科學管理Scientific Maaagement
44.7S框架Seven S Framework
45.三葉草型企業The Shamrock Organization
46.股東價值Shareholder Value
47.戰略轉型點Strategic Inflection Point
48.企業戰略管理Strategic Mahagement
49.繼任規劃Succession Planning
50.供應鏈管理Supply Chain Maaagement
51.團隊作業Tcam--Working
52.X和Y(與Z)理論Theodes X and Y(and Z)
53.思想領導地位Thought Leadership
54.全麵質量管理和質量運動TQM and the Quality Movement
55.360度反饋法360-Degree Feedback
56.時基競爭Time―Based Competition
57.跨國企業The The Transnational Corporation
58.價值創新Valne lnnovation
59.虛擬企業The Virtual Organization
附錄Appendix
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