Automotive Service Management pdf epub mobi txt 電子書下載 2024

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Rezin, Andrew

2008-1

400

$ 124.30

9780131998636

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发表于2024-11-13

Automotive Service Management epub 下載 mobi 下載 pdf 下載 txt 電子書下載 2024

Automotive Service Management pdf epub mobi txt 電子書下載 2024

圖書描述

For courses in Automotive Service Management. Unique in approach, this book provides a broad range of coverage--going from foundational principles for beginners to case studies and practical tips for veterans. It addresses 30 different topics that are essential skills for today's service managers--including customer relations, legal issues, safety, marketing and merchandising. Written in a conversational tone, each topic combines a base of the underlying management theory with real-world examples and case studies to engage the learner in applying these principles. Chapters include brief quizzes, key terms and chapter objectives designed to help readers learn the skills required to effectively supervise in the automotive service industry.

Automotive Service Management 下載 mobi epub pdf txt 電子書