Module 5 pdf epub mobi txt 电子书下载 2024

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James O'Rourke

South-Western

2008-3-1

GBP 24.99

Paperback

9780324584165

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发表于2024-11-27

Module 5 epub 下载 mobi 下载 pdf 下载 txt 电子书下载 2024

Module 5 pdf epub mobi txt 电子书下载 2024

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INTERPERSONAL COMMUNICATION: LISTENING AND RESPONDING explores how successful companies and effective managers use listening as a strategic communication tool at all levels of the organization. Common barriers to listening -- including culture, perceptions, and personal agendas -- are discussed, and strategies for overcoming them are offered. Examples of how organizations have used listening techniques to resolve conflicts, build relationships with clients and employees, and adapt to maintain a competitive edge are discussed. Self-analysis questions, presented throughout the text, target interpersonal listening skills, while case studies and role plays demonstrate the application of listening strategies in the organizational environment.

Module 5 下载 mobi epub pdf txt 电子书