This new book is the first practical guide to the sensitive topic of family liaison, aimed directly at the police. The text focuses on the key role that family liaison plays in the police service, explains how the role has developed and provides practitioners with a clear understanding of why relatives and friends are entitled to the highest standard of response from the police but also why no investigation can be truly effective without this relationship being supported, resourced and supervised throughout. The book covers a wide range of important issues including the development and delivery of training, operating protocols, contacting and establishing relationships with the family, management and mass fatalities. Highly practical, the book includes examples, illustrative diagrams, summary sections and checklists, plus a wide range of case study chapters based on key events, including the the Ladbroke Grove Rail Crash, the 2004 Tsunami, the Bali Bombings, the September 11th attacks and the London Bombings of July 7th. This book is a must for all those who work in this difficult area.The Blackstone's Practical Policing Series is a collection of highly practical, up-to-date titles covering a range of essential subjects in today's policing arena. Developed from a detailed understanding of police information needs, this series seeks to explain the relevant law, practice and procedure from a police officer's perspective.