The Customer Is Not Always Right pdf epub mobi txt 電子書下載 2024

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Adams, A.J.

2009-10

256

103.00元

9780740785788

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发表于2024-11-25

The Customer Is Not Always Right epub 下載 mobi 下載 pdf 下載 txt 電子書下載 2024

The Customer Is Not Always Right pdf epub mobi txt 電子書下載 2024

圖書描述

Retailers, restaurants, and tech support providers believe service is king, but in The Customer Is Not Always Right , A.J. Adams proves that customers will do anything they can to put that motto to the test. Readers get a collection of insights and stories from the popular Web site NotAlwaysRight.com. The book and site showcase customer-relations horror stories everyone can relate to. No matter what side of the counter you're on, there are hilarious tales about everything that can go wrong between the customer and retail or service provider. Whether it's a confrontation in the drive-through over not enough fries or arguing over a one-cent price difference on milk, this book proves the principle of "the customer is always right" can be dead wrong. From groaning, to intense complaining, to situations that leave workers asking, "Are you serious?," readers will enjoy these hilarious tales of customers gone wrong.

The Customer Is Not Always Right 下載 mobi epub pdf txt 電子書