Interpersonal Skills at Work pdf epub mobi txt 电子书 下载 2024


Interpersonal Skills at Work

简体网页||繁体网页
John Hayes
Routledge
2002-08-02
320
USD 71.95
Hardcover
9780415227759

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发表于2024-11-22

Interpersonal Skills at Work epub 下载 mobi 下载 pdf 下载 txt 电子书 下载 2024

Interpersonal Skills at Work epub 下载 mobi 下载 pdf 下载 txt 电子书 下载 2024

Interpersonal Skills at Work pdf epub mobi txt 电子书 下载 2024



图书描述

In this age of e-business, there is an increasing over-reliance on electronic communication and insufficient attention paid to the management of face-to-face relationships. In this fascinating text, John Hayes addresses this significant workplace issue by examining the nature of interpersonal skill: the goal-directed behaviours used in face-to-face interactions in order to achieve desired outcomes. He argues that interpersonal competence is a key managerial skill which can distinguish the successful from the unsuccessful. Providing a clearly structured and comprehensive overview of the interpersonal skills essential for effective functioning at work, this book presents a micro-skills approach to development that can be used to improve interpersonal competence, as well as explaining, through the use of illustrations and practical examples, how to read the actual or potential behaviour of those around us. This knowledge can then be used to guide the way in which we relate to others as we learn to manage our relationships more effectively. This book will be ideal for practising managers and students of business and management studies and psychology. The skills it promotes make it of great value for those in a wide range of professions (including teachers, doctors, nurses, social workers and police officers) in their everyday working environment.

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