Book Description The "classic" business book from the author of Working Smart...Revised and updated for the Digital Age!Michael LeBoeuf， one of the nation's foremost business consultants， presents a hard-hitting， action-ready rewards-and-incentives program for creating a winning sales team. This classic no-nonsense guide is completely revised and updated for today's computer-driven world. It contains everything you need to know about successful selling and--most important of all--how to win customers for life."I've always believed that it's a mistake to separate selling， managing and service from each other. How to Win Customers and Keep Them for Life is an easy-to-follow guide for putting them together with great results." --Ed Flanagan， President， Sales Marketing Executives--Greater New York"A powerhouse， a classic." --James B. Patterson， bestselling novelist and former Chairman and Creative Director ofJ. Walter Thompson， U.S.A.， Inc."An invaluable， easy-to-follow blueprint for winning， serving and keeping customers...This book is a must for any business." --Jere W. Thompson， President and CEO， The Southland Corporation --This text refers to the Paperback edition. Language Notes Text: Georgian Introduction: English --This text refers to an out of print or unavailable edition of this title. See all Editorial Reviews