The Big Book of Customer Service Training Games pdf epub mobi txt 電子書 下載 2024
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发表于2024-09-21
The Big Book of Customer Service Training Games epub 下載 mobi 下載 pdf 下載 txt 電子書 下載 2024
The Big Book of Customer Service Training Games epub 下載 mobi 下載 pdf 下載 txt 電子書 下載 2024
The Big Book of Customer Service Training Games pdf epub mobi txt 電子書 下載 2024
圖書描述
Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, these games utilize entertaining and instructive techniques such as role-playing, charades, brainstorming, and debate. As a result of these exercises, employees will learn how to create a rapport with the customer, how to focus on the unique needs of individual customers, how to maintain a positive attitude, and more.
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The Big Book of Customer Service Training Games pdf epub mobi txt 電子書 下載 2024
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