Measuring Performance in Public and Nonprofit Organizations pdf epub mobi txt 电子书下载 2024

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Poister, Theodore H.

John Wiley & Sons Inc

2003-5

320

325.00元

HRD

9780787949990

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发表于2024-09-20

Measuring Performance in Public and Nonprofit Organizations epub 下载 mobi 下载 pdf 下载 txt 电子书下载 2024

Measuring Performance in Public and Nonprofit Organizations pdf epub mobi txt 电子书下载 2024

图书描述

In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. Read a Charity Channel review: http://charitychannel.com/publish/templates/?a=36&z=25

Measuring Performance in Public and Nonprofit Organizations 下载 mobi epub pdf txt 电子书