It is often said that the practice of management is in crisis. Managers are finding it harder than ever to develop strategies which withstand the shocks of the marketplace, as they reach for prescriptions for success that turn out to be no more than passing fads. Key Issues in Organizational Communication cuts through these conflicting issues to show how organizational communication plays a vital role in helping organizations confront a world in which uncertainty rules. Arguing that many managers fail to adequately consider the communication consequences of the decision making process and its impact on organizational effectiveness, it shows how insights gleaned from organizational communication offer a route through these dilemmas. Based on cutting-edge research undertaken by the authors, this book takes key organizational issues and links them to the core theme of communication. The result is a comprehensive guide to organizational communication useful for managers, academics and students. Featuring contributions from the UK, USA, Canada, New Zealand and Norway, this is a uniquely international text bringing multiple perspectives to bear on an increasingly important aspect of management practice.