A universal guide to developing the talents of others, The Art of Mentoring is a universal guide to developing the talents of others. It teaches how to create partnerships of trust and learning in today's challenging organizations. Brand new in the second edition are new chapters on "the art of being mentored" as well as a discussion of the four key purposes of mentoring. This is the captivating story of an internal consultant sent to a small subsidiary. Her challenge: rekindle motivation in the five marketers or recommend their termination. Her decision: create a culture in which each person has the opportunity and help to succeed. Mentors learn to build a trusting relation; to teach a new employee the "unspoken rules"; to help the mentee transform a mundane job into a satisfying role; to prevent an employee from derailing his career with straight talk; to coach on interpersonal skills; and much more. It illustrates the mentoring process, "lead, follow AND get out of the way," answers the question of who should mentor and who shouldn't, and includes in this new edition ten principles that every mentor should follow and ten principles that every "mentee" should learn.