Total Relationship Marketing

Total Relationship Marketing pdf epub mobi txt 电子书 下载 2025

出版者:Butterworth-Heinemann
作者:Gummesson, Evert
出品人:
页数:350
译者:
出版时间:2002-10
价格:$ 57.57
装帧:Pap
isbn号码:9780750654074
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"Total Relationship Marketing" provides a genuinely unique new view of the meaning of marketing management and a complete introduction to the rapidly evolving field of relationship marketing. A major contribution to marketing thought internationally, this new edition of Gummesson's seminal title presents a powerful and in depth analysis of modern relationship marketing. Highly informative, practical in style, and packed with examples and cases from real companies, it is an essential resource for all serious marketing practitioners as well as both undergraduate and postgraduate students. Customer Relationship Management (CRM) is a key feature throughout this newly revised edition Comprehensive coverage on the Internet, e-Business and one-to one marketing New examples, cases, concepts and references have been added to aid the reader.

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