Designed to provide an easy-to-read introduction to the practices and procedures of phlebotomy, this textbook focuses on the basics of phlebotomy and key techniques for blood collection. Its strengths include thorough and concise content, clear procedures, and excellent review questions. The new edition features an expanded glossary, equipment chapter, and certification exam. New photographs, line drawings, and a new overall design enhance the material's visual presentation, and updates ensure all equipment and safety information conforms to current standards. * An insert of color illustrations in the front of the book shows evacuated tube characteristics, providing a quick reference for determining the appropriate type of tube for blood collection of common tests. * Competency score sheet checklists enable readers to evaluate their mastery of newly-acquired skills related to the most critical and important steps in phlebotomy procedures. * Fill-in-the-blank review questions at the end of each chapter act as a self-assessment tool for measuring learning outcomes.