American College of Healthcare Executives 2000 James A. Hamilton book of the year award Written by Dennis Pointer and James Orlikoff, two of the most experienced and highly regarded governance consultants in the country, Board Work presents a practical model focusing on those factors that most affect board performance. Rich with prescriptive information, practical ideas, assessment tools, and examples, Pointer and Orlikoff provide the expert coaching boards need to do their best work and add value to their organizations. Based on the authors' forty years of combined experience, this eye-opening book arms boards with tools and techniques to significantly enhance their performance and contributions. Pointer and Orlikoff forward concrete recommendations for implementing benchmark governance systems and practices, creating the essential guide for those who want to make a real difference on behalf of communities they serve. "This is the best book on health care organization governance I have ever read."

--Stephen Shortell, Blue Cross of California Distinguished Professor of Health Policy and Management, University of California, Berkeley