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发表于2024-12-25
Service Support pdf epub mobi txt 电子书 下载 2024
This work draws together the advice provided in the five core books by CCTA on service support. It covers: change management; configuration management; help desk management; problem management; software release and rollout; and an explanation of the links between the disciplines.
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Service Support pdf epub mobi txt 电子书 下载 2024