Designing the Customer-Centric Organization pdf epub mobi txt 電子書下載 2024

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Galbraith, Jay R.

John Wiley & Sons Inc

2005-4

208

325.00元

HRD

9780787979195

圖書標籤: 營銷管理

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发表于2024-11-08

Designing the Customer-Centric Organization epub 下載 mobi 下載 pdf 下載 txt 電子書下載 2024

Designing the Customer-Centric Organization pdf epub mobi txt 電子書下載 2024

圖書描述

Designing the Customer-Centric Organization offers today???s business leaders a comprehensive customer-centric organizational model that clearly shows how to put in place an infrastructure that is organized around the demands of the customer. Written by Jay Galbraith (the foremost expert in the field of organizational design), this important book includes a tool that will help determine how customer-centric an organization is- light-level, medium-level, complete-level, or high-level- and it shows how to ascertain the appropriate level for a particular institution. Once the groundwork has been established, the author offers guidance for the process of implementing a customer-centric system throughout an organization. Designing the Customer-Centric Organization includes vital information about structure, management processes, reward and management systems, and people practices.

Designing the Customer-Centric Organization 下載 mobi epub pdf txt 電子書