The Nordstrom Way pdf epub mobi txt 电子书 下载 2024


The Nordstrom Way

简体网页||繁体网页
Robert Spector
Wiley
1996-09
256
USD 19.95
Paperback
9780471161608

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发表于2024-12-27

The Nordstrom Way epub 下载 mobi 下载 pdf 下载 txt 电子书 下载 2024

The Nordstrom Way epub 下载 mobi 下载 pdf 下载 txt 电子书 下载 2024

The Nordstrom Way pdf epub mobi txt 电子书 下载 2024



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Praise for The Nordstrom Way

"Outstanding customer service and Nordstrom's are synonymous. The innovative approach has allowed them to find out what the customers want and then do it. Their standards of service are what we all shoot for." - David D. Glass President and Chief Executive Officer Wal-Mart Stores, Inc.

"Nordstrom is a national model for outstanding customer service. American business should use this book as a primer to learn how to make and keep happy, satisfied customers." - J. Willard Marriott, Jr. Chairman and President Marriott International, Inc.

"When you run a family business that includes your customers as extended family, you're unbeatable. This book outlines an American family saga that has become the admiration of the world." - Leonard A. Lauder President and Chief Executive Officer Estée Lauder Companies

"Nordstrom's business is built on one-to-one communication with the customer. Their professional salespeople bridge the gap between the designer and the consumer. The Nordstrom Way is what the '90s are all about!" - Donna Karan Designer and Chief Executive Officer Donna Karan Company

The Nordstrom Way 下载 mobi epub pdf txt 电子书

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