Building and Running a World Class IT Help Desk pdf epub mobi txt 电子书下载 2024

☆☆☆☆☆
简体网页||繁体网页

Wooten, Robert J.

McGraw-Hill Osborne Media

2001-4

604

$ 49.66

9780072132373

图书标签:

喜欢 Building and Running a World Class IT Help Desk 的读者还喜欢

下载链接在页面底部

点击这里下载

facebook linkedin mastodon messenger pinterest reddit telegram twitter viber vkontakte whatsapp 复制链接

想要找书就要到小哈图书下载中心

qciss.net

立刻按 ctrl+D收藏本页

你会得到大惊喜!!

发表于2024-11-24

Building and Running a World Class IT Help Desk epub 下载 mobi 下载 pdf 下载 txt 电子书下载 2024

Building and Running a World Class IT Help Desk pdf epub mobi txt 电子书下载 2024

图书描述

What is a help desk? A help desk is a department within a company that responds to user's technical questions. Most large companies have help desks to answer user questions. Questions and answers can be delivered by telephone, e-mail, BBS or fax. This guide should help readers build, improve or maintain a successful help desk. The resource details a step by step methodology for help desk implementation and continous improvement, including tools, tips and techniques to make the help desk more efficient. The author shows how to select, implement and utilise new technology for help desks such as web based help desks, electronic display boards and call management packages. The guide also gives real life examples that demonstrate the successes and failures involved in creating and maintaining a help desk.

Building and Running a World Class IT Help Desk 下载 mobi epub pdf txt 电子书