Building and Running a World Class IT Help Desk pdf epub mobi txt 电子书 下载 2024


Building and Running a World Class IT Help Desk

简体网页||繁体网页
Wooten, Robert J.
McGraw-Hill Osborne Media
2001-4
604
$ 49.66
9780072132373

图书标签:  


喜欢 Building and Running a World Class IT Help Desk 的读者还喜欢




点击这里下载
    


想要找书就要到 小哈图书下载中心
立刻按 ctrl+D收藏本页
你会得到大惊喜!!

发表于2024-11-05

Building and Running a World Class IT Help Desk epub 下载 mobi 下载 pdf 下载 txt 电子书 下载 2024

Building and Running a World Class IT Help Desk epub 下载 mobi 下载 pdf 下载 txt 电子书 下载 2024

Building and Running a World Class IT Help Desk pdf epub mobi txt 电子书 下载 2024



图书描述

What is a help desk? A help desk is a department within a company that responds to user's technical questions. Most large companies have help desks to answer user questions. Questions and answers can be delivered by telephone, e-mail, BBS or fax. This guide should help readers build, improve or maintain a successful help desk. The resource details a step by step methodology for help desk implementation and continous improvement, including tools, tips and techniques to make the help desk more efficient. The author shows how to select, implement and utilise new technology for help desks such as web based help desks, electronic display boards and call management packages. The guide also gives real life examples that demonstrate the successes and failures involved in creating and maintaining a help desk.

Building and Running a World Class IT Help Desk 下载 mobi epub pdf txt 电子书

著者简介


图书目录


Building and Running a World Class IT Help Desk pdf epub mobi txt 电子书 下载
想要找书就要到 小哈图书下载中心
立刻按 ctrl+D收藏本页
你会得到大惊喜!!

用户评价

评分

评分

评分

评分

评分

读后感

评分

评分

评分

评分

评分

类似图书 点击查看全场最低价

Building and Running a World Class IT Help Desk pdf epub mobi txt 电子书 下载 2024


分享链接









相关图书




本站所有内容均为互联网搜索引擎提供的公开搜索信息,本站不存储任何数据与内容,任何内容与数据均与本站无关,如有需要请联系相关搜索引擎包括但不限于百度google,bing,sogou

友情链接

© 2024 qciss.net All Rights Reserved. 小哈图书下载中心 版权所有