The idea of writing this book originated from our observation that some of the most fundamental concepts and methods related to performance modeling and analysis are largely unknown to most Information Technology (IT) practitioners. As a result, many IT systems are designed and built without sufficient consideration given to their non-functional requirements such as performance, availability, and reliability. More often than not, performance is an afterthought. Performance testing is done when a system is nearing completion. At that late stage, it may be necessary to conduct a major redesign to correct eventual performance problems. This approach is inefficient, expensive, time consuming, and professionally irresponsible.
A major goal of this book is to provide to those involved in designing and building computer systems a performance engineering framework to be applied throughout a computer system's life cycle. This framework is quantitative, rigorous, and based on the theory of queuing networks. Some of our readers may not be interested in the details behind the models. For that reason, we divided the book into two parts: the practice of performance engineering (Part I) and the theory of performance engineering (Part II).
Part I brings many examples and case studies supported by algorithms implemented in Visual Basic modules attached to the various MS Excel workbooks provided with the book. Five complete case studies are inspired in real-world problems: a database service sizing, a Web service capacity planning situation, a data center's cost and availability analysis, the sizing of an e-business service, and the performance engineering of a future help desk application. After reading Part I, the reader should be able to 1) identify the sources of potential performance problems of a computer system and 2) build and solve performance models to answer what-if questions regarding competing hardware and software alternatives. The models that you build can be solved with the tools provided with the book.
Part II presents the theory of performance engineering in an intuitive, example-driven manner. Before the algorithms and methods are formalized, the basic ideas are derived from first principles applied to examples. The readers of part II are exposed to the most important techniques for solving 1) Markov models, 2) open and closed multiclass queuing networks using exact and approximate methods, and 3) non-product form queuing networks that represent software contention, blocking, high service time variability, priority scheduling, and fork and join systems.
Throughout Part I, references to specific techniques and methods of Part II provide a nice integration between the two components of this text.
Who Should Read This Book
Information technology professionals must ensure that the systems under their management provide an acceptable quality of service to their users. Managers must avoid the pitfalls of inadequate capacity and meet users' performance expectations in a cost-effective manner. Performance engineers, system administrators, software engineers, network administrators, capacity planners and analysts, managers, consultants, and other IT professionals will benefit from reading parts or the entire book. Its practical, yet sound and formal, approach provides the basis for understanding modern and complex networked environments.
This book can also be used as a textbook for senior undergraduate and graduate courses in Computer Science and Computer Engineering. Exercises are provided at the end of all fifteen chapters. At the undergraduate level, the book is a good starting point to motivate students to learn the important implications and solutions to performance problems. An undergraduate course would concentrate on the first part of the book, i.e., the practice of performance engineering. At the graduate level, it can be used in System Performance Evaluation courses. This book offers a theoretical and practical foundation in performance modeling. The book can also be used as a supplement for systems courses, including Operating Systems, Distributed Systems, and Networking, both at the undergraduate and graduate levels.
Book Organization Part I: The Practice of Performance Engineering
Chapter 1 introduces several properties and metrics used to assess the quality of IT systems. Such metrics include response time, throughput, availability, reliability, security, scalability, and extensibility. The chapter also discusses the various phases of the life cycle of a computer system and shows the importance of addressing QoS issues early on in the design stage as opposed to after the system is deployed.
Chapter 2 presents the qualitative aspects of the performance engineering framework used in this book. The framework is based on queuing networks. The chapter uses examples of practical systems to introduce the various aspects of such queuing networks.
Chapter 3 focuses on the quantitative aspects of the queuing network framework and introduces the input parameters and performance metrics that can be obtained from these models. The notions of service times, arrival rates, service demands, utilization, queue lengths, response time, throughput, and waiting time are discussed. The chapter also introduces Operational Analysis, a set of basic quantitative relationships between performance quantities.
Chapter 4 presents a practical performance engineering methodology and describes its steps: specification of the system's performance goals, understanding the current environment, characterization of the workload, development of a performance model, validation of the performance and workload models, workload forecasting, and cost × performance analysis of competing alternatives.
Chapter 5 uses a complete case study of a database service sizing to introduce the issue of obtaining input parameters to performance models from measurement data. The chapter also discusses various types of software monitors and their use in the data collection process.
Chapter 6 uses a Web server capacity planning case study to introduce several important concepts in performance engineering, including the determination of confidence intervals, the computation of service demands from the results of experiments, the use of linear regression, and comparison of alternatives through analytic modeling and through experimentation.
Chapter 7 applies performance modeling techniques to address the issue of properly sizing a data center. This sizing is part of the system design process and focuses on the number of machines and the number and skill level of maintenance personnel to achieve desired levels of availability.
Chapter 8 shows, through an online auction site case study, how performance models are used to analyze the scalability of multi-tiered e-business services. The workload of these services is characterized at the user level. User models are used to characterize the way customers navigate through the various e-business functions during a typical visit to an e-commerce site. This user-level characterization is mapped to a request-level characterization used by queuing network models. The models are u...
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这本书的阅读体验,让我深刻地体会到了“影响力”的构建和“品牌塑造”的重要性。我一直对那些能够产生深远影响,并且能够被大众所认可的人或事物感到好奇。“Performance by Design”这个概念,为我揭示了其中的奥秘。它让我明白,所谓的“影响力”,并非仅仅是能力卓越的直接体现,而是一种经过精心“设计”的产物。作者在书中对“价值传递”和“差异化优势”的阐述,让我受益匪浅。它让我意识到,要想在众多竞争者中脱颖而出,就必须有一个清晰的“设计”,一个能够展现自身独特价值,并且能够有效触达目标受众的“设计”。我开始反思自己在职业生涯中是如何定位自己的,我是否能够清晰地表达我的价值,我是否能够有效地与我的目标受众进行沟通。这本书的指导,让我能够更有策略地去构建我的个人品牌,去放大我的影响力,从而在我的领域内取得更长远、更显著的成就。
评分这本书给我最深刻的印象,莫过于它在强调“系统性”和“可控性”方面的论述。我一直觉得,很多时候我们之所以达不到期望的表现,不是因为我们不够努力,而是因为我们没有掌握正确的方法论,没有构建起一个能够支撑我们持续进步的系统。作者在“Performance by Design”的框架下,巧妙地将一些看似复杂的问题分解成了一系列可管理的组成部分,并且清晰地阐述了这些组成部分之间相互关联、相互作用的机制。这种“化繁为简”的功力,让我觉得非常受用。我尤其喜欢书中对“反馈循环”和“迭代优化”的探讨。它让我明白,真正的“设计”并非一蹴而就,而是需要在实践中不断地进行调整和完善。这种持续改进的理念,对于我们这些在快节奏社会中不断前行的人来说,至关重要。它鼓励我们拥抱变化,从错误中学习,并不断地将我们的“设计”推向一个更高的水平。通过阅读这本书,我开始更清晰地认识到,如何才能更有效地分配我的时间和精力,如何才能更精准地把握每一个机会,以及如何才能在复杂多变的环境中保持稳定的高水平表现。
评分我被书中关于“创新”与“效率”如何协同作用的观点所打动。一直以来,我总觉得创新往往意味着打破常规,可能会带来效率的暂时牺牲。但“Performance by Design”这个概念,让我看到了一种更具整合性的思维方式。它表明,真正的创新,是可以与效率并行不悖的,甚至是可以成为提升效率的强大驱动力。作者在书中对“系统性创新”和“流程再造”的论述,给我留下了深刻的印象。它让我意识到,创新并非总是天马行空,而是可以基于对现有系统的深刻理解,然后通过“设计”来引入更优化的元素。我特别欣赏书中对“试错”与“快速迭代”的鼓励。它让我在面对新的想法或新的项目时,不再那么害怕失败,而是将其视为“设计”过程中不可或缺的一部分。这种心态上的转变,让我能够更积极地去探索未知,去尝试新的可能性,并且相信最终能够通过不断地“设计”和优化,实现突破性的表现。
评分这本书在探讨“长期主义”与“可持续发展”方面,给我带来了极大的启发。我一直相信,真正的成功,并非一蹴而就,而是需要长期的积累和持续的投入。“Performance by Design”这个理念,恰恰强调了这一点。它不仅仅关注眼前的表现,更关注如何通过“设计”来确保这种优异的表现能够得以持续,并且能够随着时间的推移而不断地进化。我特别欣赏书中对“系统韧性”和“适应性增长”的论述。它让我明白,一个真正优秀的设计,应该具备应对外部变化和内部挑战的能力,并且能够在不断演进的环境中保持其有效性。我开始反思自己过去在追求目标时,是否过于注重短期效应,是否忽略了为长远发展打下坚实的基础。这本书的指导,让我能够更有意识地去构建一个能够支持我长期发展和持续进步的“表现系统”,让我能够在追求卓越的道路上,走得更远,也走得更稳健。
评分我被这本书所传递的“主动性”和“赋权”的精神深深吸引。在阅读过程中,我强烈地感受到一种力量,一种能够让我掌控自己生活和工作轨迹的力量。作者并没有将“表现”的提升描述成一种需要外力介入的事件,而是强调我们可以通过自己的“设计”来实现它。这种“设计”的理念,让我意识到我并非被动地接受现实,而是可以主动地去塑造它。我非常欣赏书中对“预见性”和“规避风险”的探讨。它让我明白,一个好的“设计”,不仅要考虑如何实现目标,更要考虑如何避免可能出现的陷阱和挑战。这种前瞻性的思考,让我对未来的规划更加自信。我开始反思自己在过去是如何应对挑战的,我是否总是等到问题出现才去解决,还是有能力去预见并规避它们。这本书的指导,让我开始构建一个更具弹性和韧性的“表现系统”,让我能够更有信心地面对未来的不确定性,并确保自己在任何情况下都能发挥出最佳水平。
评分这本书在阐述“能力培养”和“技能优化”方面,给我带来了不少启发。我一直认为,持续学习和提升是保持高绩效的关键,但“Performance by Design”这个框架,让我看到了更深层次的东西。它不仅仅是关于学习新知识,更是关于如何有策略地去设计我们的学习过程,如何有目的地去培养我们所需的技能。作者在书中对“结构化学习”和“刻意练习”的论述,让我耳目一新。我意识到,仅仅投入时间和精力是不够的,关键在于我们是否以一种“设计”的方式去进行。这种设计,包括明确学习目标,分解学习任务,以及建立有效的评估和反馈机制。我开始反思自己过去的学习方式,我是否真的将时间花在了最有效的地方,是否真正掌握了那些对我的“表现设计”至关重要的技能。这本书让我明白了,卓越的表现,不仅仅是天赋的体现,更是经过精心设计的学习和发展过程的必然结果。
评分这本书的封面上“Performance by Design”几个字,就足以勾起我对效率和卓越性的好奇心。我总是对那些能够解释事物背后原理,特别是那些能帮助我们做得更好、更有效的书籍充满兴趣。我一直相信,无论是在个人生活还是职业生涯中,真正的影响力并非偶然,而是深思熟虑的设计和执行的结果。这本书的名字本身就传达了一种主动性和目标导向,暗示着书中内容将不仅仅是关于“表现好”,而是关于“如何通过设计来达成表现好”。这种“设计”的维度让我联想到系统性思考、流程优化、策略制定,甚至是对人性弱点的洞察。我迫不及待地想知道,作者是如何将“表现”这个看似抽象的概念,与“设计”这个具体、可操作的框架联系起来的。是关于个人时间管理的方法论?是关于组织效率的提升策略?还是更宏观的经济或技术范式的设计?我希望这本书能够提供一些切实可行、能够在我自己的生活和工作中落地生根的指导。对于那些总是追求进步、不满足于现状的人来说,“Performance by Design”听起来就像是一张通往更高成就的蓝图。我期待它能为我解开“如何做到更好”的密码,并且让我理解到,那些成功人士的卓越表现,背后往往有着不为人知的精巧设计。
评分当我翻开这本书,首先吸引我的是它开篇那种直击核心的叙事方式。没有冗长的背景介绍,而是直接抛出了一个关于“低效”与“高能”之间鸿沟的论断,这立刻让我感到一种被理解的共鸣。作者似乎看穿了我们许多人在日常生活中常常遇到的瓶颈:我们努力了,我们付出了,但结果却总是不尽如人意。而“Performance by Design”这个概念,就像是一盏明灯,指引着我们去探寻那些隐藏在优秀表现背后的“为什么”和“怎么样”。我特别欣赏作者在阐述“设计”这个概念时所展现出的多维度视角。它不仅仅是指技术的革新或流程的简化,更是一种思维模式的转变,一种对问题根源的深刻剖析,以及对最终目标的精细化描摹。读着读着,我开始反思自己过去的一些决策和行动,我意识到很多时候,我的失败并非源于能力不足,而是源于缺乏一个清晰、有章可循的“设计”。这本书让我意识到,卓越的表现不是天赋异禀的特权,而是可以通过周密的规划和系统性的改进来实现的。它提供了一种全新的视角,让我能够审视自己的工作方式,自己的学习方法,甚至自己的人际交往模式,并从中找出可以进行“设计”和优化的环节。
评分这本书的内容,让我对“目标导向”有了全新的理解。过去,我总以为只要设定了一个目标,然后努力去执行就够了。但“Performance by Design”这个理念,让我明白,目标的达成,往往需要一个精心设计的路径,一个能够确保我们沿着正确的方向前进,并且能够应对各种预设和非预设障碍的“地图”。作者在书中对“关键绩效指标”的运用,以及如何将它们融入到整个“设计”过程中,给我留下了深刻的印象。这不仅仅是关于衡量,更是关于如何通过这些指标来指导我们的行动,确保我们的每一步都在为最终的成功服务。我特别欣赏书中那种将抽象理念转化为具体实践的严谨态度。它没有流于空泛的哲学探讨,而是提供了切实可行的工具和方法,帮助我们去构建自己的“表现设计”。读完这本书,我感觉自己对如何有效地管理项目,如何更科学地安排工作流程,甚至如何更智能地规划个人发展都有了更清晰的思路。它让我意识到,所谓的“成功”,往往是精心设计的结果,而非仅仅是运气使然。
评分这本书的内容,让我对“沟通”和“协作”在提升整体表现中所扮演的角色有了更深刻的认识。我一直认为,个人的能力固然重要,但团队的合力往往能产生更大的能量。“Performance by Design”这个框架,恰恰将这一点融入了进来。它不仅仅是关于如何优化个人的表现,更是关于如何通过“设计”来优化团队的运作,如何让团队成员之间形成更有效的协作机制。我尤其欣赏书中对“信息流”和“决策链”的设计。它让我明白,一个顺畅、高效的沟通与协作流程,是实现卓越团队表现的基础。我开始反思自己过去在团队合作中遇到的问题,我是否曾因为沟通不畅而导致项目延误,是否因为协作方式不当而影响了团队的整体效率。这本书提供了宝贵的洞察,让我能够更有意识地去“设计”我的沟通方式,去优化我的团队协作策略,从而最大化地发挥团队的集体智慧和潜力。
评分太过理论,不是很好懂
评分太过理论,不是很好懂
评分太过理论,不是很好懂
评分太过理论,不是很好懂
评分太过理论,不是很好懂
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