BE OUR GUEST pdf epub mobi txt 电子书 下载 2024


BE OUR GUEST

简体网页||繁体网页
Disney Institute
Disney Editions
2003-06-01
208
USD 10.95
Paperback
9780786853946

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发表于2024-11-30

BE OUR GUEST epub 下载 mobi 下载 pdf 下载 txt 电子书 下载 2024

BE OUR GUEST epub 下载 mobi 下载 pdf 下载 txt 电子书 下载 2024

BE OUR GUEST pdf epub mobi txt 电子书 下载 2024



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Whether they are called clients, customers, constituents, or, in Disney-speak, guests, all organizations must best serve the people who purchase their products and services or risk losing them. Now, for the first time, one critical element of the methods behind the magic that is the Walt Disney World Resort-quality service-is revealed in Be Our Guest. Even before Tom Peters and Bob Waterman profiled Walt Disney World Resort in their groundbreaking book In Search of Excellence, the most popular resort destination in the world enjoyed a reputation as a company that sets the benchmark for best business practices. Be Our Guest outlines proven Disney principles and processes for helping your organization focus its vision and align its people and infrastructure into a cohesive strategy that delivers on the promise of exceptional customer service.

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